Health and Safety Policy


Policy statement

Solihealth’s Head Office team to be based at Hurst Lane Hub, Hurst Lane North, Castle Bromwich, B36 0EY. Solihealth Ltd operates the services it is commissioned to provide from other GP surgery sites within the locality who are CQC registered and under Health & Safety law, have their own related policies and risk assessments. Therefore it does not have sole responsibility for any premises as part of its assets.

The person with overall responsibility within Solihealth for Health and Safety is Debbie Gregory, Operations Manager.

Legal Responsibilities 

Solihealth Limited recognises that it has certain legal responsibilities to discharge in the care and welfare of its staff, both those employed at Head Office and those in fulfilling service roles. 

  • Comply with Solihealth’s landlord’s health and safety measures for example, emergency evacuation procedures. 
  • Reasonable temperature * 
  • Sufficient space 
  • Ventilation and light * 
  • Toilets * 
  • Hand washing facilities * 
  • Safe equipment 
  • Drinking water * 

For those items marked with *, these facilities are either part of the general communal areas used by Solihealth as a tenant, or are under the control of the building owner. Where any member of Solihealth staff has an issue relating to these areas, they should immediately raise their concern with the management on site of the property being occupied and where necessary, advise Solihealth Head office staff to ensure follow up and rectification. 

Employers are required, by law, to either display the HSE-approved law poster or to provide each of their workers with the equivalent leaflet. To satisfy this requirement, Solihealth make available the leaflet for all staff to read on the policy section of Teamnet. 

The link to the leaflet is reproduced below: “Health and Safety Law: What you need to know” 

General procedures 

Under the Health and Safety at Law Act 1974, employees have certain responsibilities to act if they become aware of any unsafe practices or hazards as they undertake their roles. Workers have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Workers must co-operate with employers and co-workers to help everyone meet their legal requirements. 

Fire Safety 

The property owner is responsible for all aspects of fire safety including maintaining appropriate fire safety records including but not limited to 

  • Simulated evacuations 
  • Emergency lighting tests 
  • Fire alarm button tests 
  • Fire evacuation procedures 

Risk Assessments 

The property owner is responsible for conducting appropriate risk assessments in all areas including the space occupied by Solihealth staff in its service sector and communal areas. 

For Solihealth Head office a risk assessment of Hurst Lane Hub, Hurst Lane North, Castle Bromwich, B36 0EY is the responsibility of Solihealth.

Premises Checklist 

To ensure all Solihealth services delivered in clinician sites are provided safely to protect both patients and staff, a comprehensive premises checklist has been developed which includes all aspects of health and safety. It includes sections on checking fire safety policies and records as well as risk assessments relating to premises. This is an important tool in helping 

Solihealth to discharge both its legal responsibilities and to further protect the interests of all people visiting and using the various sites. The document is HS09-Policy Site Inspection. 

First Aid 

First aid will be provided by the clinical staff on site. Solihealth also has occupational health services provided by UHB Occupational Health Services which staff can be referred to for assessment for appropriate immunisation protection and in the instance of a needlestick injury. 

Display Screen Equipment (DSE) 

In regard to this responsibility Solihealth must : 

  • do workstation assessments, including for those staff who on occasion, work remotely using laptops 
  • reduce risks wherever possible by encouraging staff to take regular breaks 
  • provide an eye test if a worker asks for one 
  • provide training and information for workers 

Incorrect use of DSE or poorly designed workstations or work environments can lead to pain in necks, shoulders, backs, arms, wrists and hands as well as fatigue and eye strain. The causes may not always be obvious. 

Refer to Working with Display Station Equipment (DSE) and Display Station Equipment workstation checklist. Further information can be found on the Heath & Safety Executive website here 

Manual Handling 

Solihealth is obligated to protect employees from the risk of injury from hazardous manual handling in the workplace. Manual handling means transporting or supporting a load by hand or bodily force. It includes lifting, putting down, pushing, pulling, carrying or moving loads. A load can be an object, person or animal. 

The law sets out how employers must deal with risks from manual handling: 

  • avoid hazardous manual handling, so far as reasonably practicable 
  • assess the risk of injury from any hazardous manual handling operations that cannot be avoided 
  • reduce the risk of injury from hazardous manual handling to as low as reasonably practicable 

The weight of a load is important, though the law does not set specific weight limits. 

Manual handling on line training is provided for all employees either via eLearningforhealth (ELFH), or Bluestream. 

Personal Protective Equipment (PPE) 

PPE is supplied for all staff for whom this is required. Training and update training forms part of the continuing professional education standard for all registered clinical staff. Where a non medical member of staff requires PPE (for example during the Covid pandemic), training on the usage, type and donning and doffing is provided before use and in accordance with the prevailing instructions from NHSE. 

RIDDOR – Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 

Solihealth must report any work-related deaths, and certain work-related injuries, cases of disease, and near misses involving employees wherever they are working. Further information and the on line reporting tool can be found here 

Calibration and Portable Appliance Testing 

Where necessary, Solihealth has its equipment calibrated and an electrical safety check completed at the same time as the checks organised by RMMC for their own equipment.